HTML eMAILS

Joined: 01/09/2008
User offline. Last seen 3 years 21 weeks ago.

I may have missed a topic, but I am in desperate need of understanding HTML emails.
I have someone wanting to be able to attach some HTML content, but he uses Hotmail.
From all of my research I understand it is not possible, but I don't get it. I receive them all the time. Of course none from hotmail accounts, but if they can receive them. I would think logically they could send them.

All I need is to link an image to an email from hotmail.

Can anyone help?

Joined: 09/20/2007
User offline. Last seen 2 years 6 weeks ago.
Why hotmail?

Hotmail is infamous for sending garbled HTML email. But if this is a problem, why don't they switch email providers? There are loads of them, and many are free. I can tell you that gmail is free, and better.

This article may be of use: http://mailformat.dan.info/config/hotmail.html

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Matt Farina's picture
Joined: 06/01/2006
User offline. Last seen 21 weeks 6 days ago.
Not everyone does html email

Not everyone does html email. I remember having trouble with hotmail in the past.

If you have getting html email from a hotmail account that doesn't mean it was sent through hotmail. Just that hotmail was the email address it was sent from. It could have been sent from any email program.

HTML email is a tricky and kinda painful thing. Good luck.

Matt Farina
Geeks and God Co-Host
www.innovatingtomorrow.net
www.mattfarina.com

Matt Farina
Geeks and God Former Co-Host
www.mattfarina.com

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Darrin's picture
Joined: 01/29/2007
User offline. Last seen 3 weeks 3 days ago.
Are you using this email for newsletters?

For my church we use iContact for sending out emails, newsletters, study release notifications and such. You design the html email with all the pretty graphics and design then it has a box underneath in which you hit copy and it creates a plain text version as well.
When the email is sent out its sent out as both html and plain text. This solves the issues of people who either cant or wont accept html emails.

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shrop's picture
Joined: 07/16/2007
User offline. Last seen 1 week 4 days ago.
Simple News

We are using the Simple News module for Drupal. It has some quirks, but works pretty well for us. I set it all up and trained our church administrator. She has not had a problem since that time. I like it also because it allows the users to subscribe or unsubscribe as they wish.

We manage our own VPS server so we have a lot of control over email processing. It may be better to oursource your email newsletters if you are on shared hosting as those environments have restrictions and issues that may cause you problems down the road.

Thanks!
Shrop

Mark Shropshire "shrop"
Geeks & God Forums Moderator
http://geeksandgod.com/users/shrop

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Matt Farina's picture
Joined: 06/01/2006
User offline. Last seen 21 weeks 6 days ago.
drupal.org uses it

FYI, drupal.org currently uses the Simple News module. So, I'd expect it to either be upgraded or have a tested migration path to something else.

I'd definitely consider that module.

Matt Farina
Geeks and God Co-Host
www.innovatingtomorrow.net
www.mattfarina.com

Matt Farina
Geeks and God Former Co-Host
www.mattfarina.com

Joined: 09/20/2007
User offline. Last seen 2 years 6 weeks ago.
Or civicrm

We are using CiviCRM as a module under drupal. It handles our mass mailings nicely.

Joined: 01/09/2008
User offline. Last seen 3 years 21 weeks ago.
Late response

Thanks everyone,
I know their are issues with HTML emails, but I have people insisting on it.

I have a direct question about the CiviCRM which I will post in a new forum topic. Click Here --> http://geeksandgod.com/forum/all-about-drupal/civi...

Thank you to all.

Joined: 02/17/2008
User offline. Last seen 3 years 46 weeks ago.
Testing Email Rendering

Very important that you're testing your email formatting across the popular email programs including Gmail (images off by default), Hotmail, Yahoo and Outlook.

That means sign up for an account with each and send test emails to yourself for quality assurance!

Also, make sure when using images that you're adding alt text so that even if your recipient prefers images off (or is just lazy and doesn't turn them on each time, *cough* Gmail) your message gets through.

You should also include a "Can't see images? View online version" with a link to an online version.

These are all email usability tips to help get the most bang for your email campaign buck.

Image X Media
Drupal Development & Theming